New outsourcing solutions have dramatically arrived on the web. Learn what can be outsourced; plus how to find, evaluate and manage solutions and avoid costly mistakes.

Hear from: Freelancer.com, Temando, Advanced Human Technologies and OZHut.

Social media management tools are now easier to use, better integrated and more affordable. Learn what works, how to campaign, and measure performance.

Hear from: Salesforce Radian6, Circul8, One Green Bean and Miss Chu.

Be more effective at targeting and retaining customers by having an integrated database that gives you powerful insights.

Hear from: Datarati, Google and SmartCompany

Online trade is booming. Retail and business customers are flocking to transact online. Learn what to get online, choosing affordable solutions, the risks and management lessons.

Hear from: Kogan, BigCommerce and Oobi Baby & Kids.